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Discover how trust is earned, the reasons it falls apart and how it’s regained. © Canity - a product of Messages On Hold Australia Pty Ltd | All Rights Reserved | ABN: 47 009 438 528 |. A proven series of skill-driven training videos which cover the spectrum of customer service, customer success, client retention, help desk, telephone training and call center skills. Learn the do’s and don’ts of Business Phone Etiquette. Effective training to develop this skill requires extensive role playing and feedback from a coach who has a good ear for hearing the customer… Learn how to embrace and maximise Happy Customers. All Customer Service / … While a phone call can feel like you’re talking directly to someone, it lacks the visual feedback of face to face contact. Customer service training videos Help your team brush up on their customer service skills with these fun videos aimed at improving social skills and enhancing customer communication. 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Canity has a library of hundreds of bite-sized training videos covering the fundamentals of Customer Service through to deeper concepts that will take your team to a new level. Trusted by over 30,000 HR leaders & trainers, these skill-driven videos will add instant credibility and proven content to your next customer service workshop, staff meeting or training session. Short bite-sized customer service video lessons covering every aspect of Customer Service training. Learn the do’s and don’ts of Business Phone Etiquette. Visit www.nancyfriedman.com for full details. Request a demo code. Use these affordable high quality training DVDs to teach employee phone skills and customer service. Funny Customer Service. Training videos covering telephone courtesy by Kantola Productions. What do you do when your customer has a problem? 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