I'm also on AT&T but bought it unlocked. I cannot get wifi calling working either. Not as good but something until AT&T updates. Samsung. Tap the app, then tap force stop, then confirm. J. Jacobson053. This will -not- delete any voicemail messages; it will only reset the app itself. I remember reading AT&T Visual voicemail isn't ready for this phone yet. I lost my visual voicemail with my new S20, does it not work with this phone Accessibility Resource Center Skip to main content Get it fast with In-store & curbside pickup or same day delivery. Here's how to turn Visual Voicemail on or off if your Android smartphone is running on Oreo OS or newer. If anyone was wondering how to get visual voicemail from Fi on a Samsung Galaxy S20, you can't. However, that this not the only thing that is not working out of the box with Google Fi. I recently changed phones to an unlocked Samsung Galaxy S20 that I purchased directly from Samsung. No resolution. Following George's instructions I was able to get Visual Voicemail working on my new S20+. It's not available in the google play store. At least not easily. Tap to confirm. Announcements. By side loading the Google Phone app and changing the default, I now have visual voice mail, as I can see the transcribed messages. I am not able to set up Visual Voicemail on my S20 . The visual voicemail mail from the Galaxy Store is working for me. It will stay on that screen for a few minutes, then another screen comes up "Voicemail Setup.....The app hasn't received setup information. To access Visual Voicemail, you must have already Set Up Voicemail.Alternatively, you can check your voicemail messages by selecting the Phone app from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. All my apps transferred easily, except for the Verizon visual voicemail app. Scroll down to find the Visual Voicemail App. Their visual voicemail app shows not compatible with my phone. Assuredly it is software related. Premium Visual Voicemail has been part of my plan for years. I click on the voicemail icon, click Continue on the next screen, "Please wait while we check your account information." I have cases open with both Samsung and Google and they have been working on it for over 3 weeks now. Power outages and damage from Winter Storm Uri may be affecting service for some customers. You'll typically find it under: settings: then Apps or Applications. But not sure if that's because of unlocked version or what. However, whenever I try to play the message, the app crashes. 4 hours spent trying to solve this issue. One thing we tried was clearing the data for the built-in Voicemai app. Now we'll need to locate the Visual Voicemail App. Visual Voicemail is not working on Galaxy S20 5 hours ago I've been on the phone for over 3 hours with Xfinity Tech Support and they still don't know what's wrong. The visual voicemail app that came pre-installed will not set up on my new S20 Ultra? And since Samsung phones do not come with the Google Dialer app by default, it appears that even though Google has listed certain Samsung phones as ‘Designed for Fi’, the Visual Voicemail feature will still not work. Now, tap Storage, then Clear Data. We are working to restore service as quickly as possible. I purchased directly from Samsung get Visual voicemail app Galaxy Store is working me... We check your account information. from Samsung but something until AT & T updates something until AT & but... Outages and damage from Winter Storm Uri may be affecting service for some customers was able to set on... 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