Secrets Silversands Riviera Maya is managed by AMResorts who I believe closed the property in July, 2018. Preview. Unbelievable!!! All of the remaining couples began talking and wondering what was happening. We said we don’t want to move, they said if we didn’t move by Sunday we would be the only couple at the resort. Create New Account. First let me say the staff is what makes secrets Silver Sands the best, in my opinion, resort on the Riviera Maya. We fell in love with this resort and it is so incredibly sad to see what has become of this amazing property just one short year later. The property was in need of some updating, but was still very nice. Secrets Silversands Closed? info.sesrc@secretsresorts.com. Bei Tripadvisor auf Platz 15 von 39 Hotels in Riviera Maya mit 4,5/5 von Reisenden bewertet. I had to see it for myself. Book your Secrets Silversands Riviera Cancun vacation package through Sunwing.ca — Vacations are easier Under Our Wing Secrets Silversands offers the perfect blend of style, sophistication and sexiness in the Riviera Maya. Guillermo Nicolau was found guilty and sentenced to prison in 2019. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,199 traveler reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I just switched over our reservations to Secrets Akumal. We were told we would get a certificate for a free week at a Secrets resort, but have not received it. View Map of Resort. The Spanish style had people there, groceries on the counters, fully furnished with leather couches, etc. I just hope to see the wonderful staff again! Review of Secrets Silversands Riviera Cancun Reviewed June 9, 2019 via mobile These people closed the hotel due to a purchase by Fibra and still kept taking reservations! We also noticed the visibility of beach erosion. Very sad. Then we were sent to Zoetry. We thought it was abandoned the first year we were there and walked over there. Hotel Secrets Silversands Riviera Cancun, Puerto Morelos: 13'204 Bewertungen, 14'073 authentische Reisefotos und günstige Angebote für Hotel Secrets Silversands Riviera Cancun. Come visit the all-suite Secrets Silversands a modern marvel in contemporary design. My husband and I were married in the gazebo over the water August 15, 2014. I hope it can be restored. Puerto Morelos, Benito Juarez, Quintana Roo 77580 Mexico. My wife and I have been going to Secrets Silversands for over 10 years. After the 1st visit, that’s all we needed. By May 29 they had closed the Barefoot Grill and only 2 restaurants open for dinner. Everyone is so scattered and it makes me sad to think that our family at Secrets Silversands is not longer together. My wife and I celebrated our 25th anniversary here in March 2017. Designed and Developed by PenciDesign, SUP-Kettle’s Lake, Awenda Provincial Park, issuing shares whose value did not correspond to the market, destroy the facilities and steal electronics, Photoseries Two: Abandoned Houses in Ontario, Canada, Photoseries One: Abandoned Houses in Ontario, Canada, Abandoned Ghost Town – Centralia, Pennsylvania. These people closed the hotel due to a purchase by Fibra and still kept taking reservations! Thanks for reading. An article by reportur.com states that closure occurred after one of the families took over the hotel with a legal document and armed guards. I was at a concert and just saw your post. I couldn’t imagine this, given that we were holidaying on the Riviera Maya and what I assumed to be a prime real estate area. Where we were staying there were sandbags maintaining the structure of some parts of the beach but the erosion here was much more evident. In addition to expansive swimming pools and a gorgeous beach, the resort is only moments away from dynamic Cancun nightlife and fascinating ancient Mayan ruins. After that, each and every year, there were people living there. What took years to make a home to many was gone in a matter of months. With abundant options to personalize, find the perfect wedding package then make it your own. 52,406 people follow this. When we got to the new hotel, we met several guests with the same experience. We were there the first time in 2009 – and you’re right, the Spanish style home was abandoned back then – we walked down to it and found we couldn’t walk any farther without going into the water – it was extremely rocky so we turned around. Seems like doors were shut on 6/1 and the week before folks were moved mid-stay! AMResorts is a collection of luxury resort destinations, each with its own unique personality. It was in need of a refurb but the grounds and bars kept in very good keep and the food was excellent, As a previous comment to open this place back up now would cost as must as a new build would so sadly I doubt it will re open again any time soon which is a shame it’s a superb location. What we noticed first were half as many people checking in as checking out. It wasn’t until I returned to Canada that I began to research what happened. We quickly left. The hotel thus remains closed, although AMResorts hopes to open it in the future. It was simply perfect. I feel that if management had been up front with the staff, things would have been much better, as they are a wonderful group and very loyal. This resort is where we became members of UVC. The one with the pool was always for sale since we started vacationing there. The hotel has been closed and people with reservations have to fend for themselves to find alternate accommodations. Then doing some research, check out their Facebook page! After unpacking again we decided that we wanted to move. 52,602 people like this. And they were going to send us to Dreams, then no rooms. Sincerely, Colette Baruth. All forums . Finally on Thursday they told my husband and I if we wanted to move we could. We vacationed at SSS at the end of April 2019, just a few weeks before all the craziness started. If it reopens, there will be lines of people waiting to get a reservation! Explore Secrets Silversands Riviera Cancun. or. That night I received an email from the resort stating they were going through a REORGANIZATION! This is so sad. Ask a question Recent Conversations. Get notified by e-mail when a reply is posted. Booked 6 months out. Horrible! Unbelievable!!!! Secrets Silversands is a chic, sexy, and exquisite AAA Four Diamond Resort situated on the warm, crystal clear waters of the Riviera Maya coastline. 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But, random patio furniture askew on the lower levels, stacks of brown wicker loungers, unmanicured lawns, and plants beginning to grow into the green pool water below made it obvious it was abandoned. DIY Brick Rocket Stove - Cooking Without Electrical Power - Duration: 23:40. Made for adults seeking the perfect balance of romantic tranquility and social sophistication, all our guests enjoy exclusive Preferred Club benefits, Unlimited-Luxury® inclusions and free-flow access to the riveting Breathless Riviera Cancun next door. !More, Hello for anyone who is looking to book this don’t waste your time it’s derelict the sun loungers are stacked up and chained to the wall, the pools are green and there’s 2/3 site security guards around and that’s about it don’t waste your time. The Spanish style house was abandoned at the time as it actually a backdrop in one if my wedding photos. We decided to come back for 21 days from May 20 to June 10. Dank einer täglich aufgefüllten Minibar, 24h Zimmerservice, … Criminal charges were then filed against Guillermo Nicolau and others, including a banker, for Nicolau taking out a loan/second mortgage and using it to pay off debts unrelated to the property. Such a waste of opportunity and resources. the modern style home was occupied as well because you would see lights on every evening! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Some of the nicest people you will ever meet and the resort itself was beautiful. In 2010, the Lliteras sued and won a case against the Nicolau family for issuing shares whose value did not correspond to the market. The other house to the left of it….guess what…people actually LIVE there!! Just got wind that Secrets Silversands is currently not accepting any new guests (even those with prior reservations) due to “internal reorganization” issues because of the sale of the resort. Owners sign on to AM Resorts and run the resort to the standards of AM Resorts. Friends arrived first to be told they the resort was CLOSED and taken to another resort. On May 30 we were asked to move to another resort - as were most or all the few remaining guests. Secrets Silversands Riviera Cancun: Trip Cancelled with 8 days notice - hotel closed for+6 months - See 13,204 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. It was fabulous. If they ever reopen, you can be sure that we will be there. Hotel Secrets Silversands Riviera Cancun, Riviera Maya: 13.199 Bewertungen, 14.073 authentische Reisefotos und günstige Angebote für Hotel Secrets Silversands Riviera Cancun. I was there in January 2016 and both homes were occupied! The staff was excellent; they made all the difference. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I called the resort 3 days out and was told they were under CONSTRUCTION but we could stay at the resort if we could deal with the circumstances.. We stated NO since we were meeting our friends. The Secrets Silversands Riviera is an All Inclusive, adults-only haven, surrounded by vibrant coral reefs, soft white sand and adventurous attractions. Nearby white sofas were beginning to show signs of decay and mold growth. Every one of our resorts features sun- … The home next door had a family staying in it – they were from the UK and rented it for a month. It had become our home away from home. We were on our way there 6/1 and during a layover they called to say we were being moved. They didn’t give us any explanation, didn’t apologize, didn’t care about our transportation to the new hotel, nothing! It was an awful experience. I wonder if the families who owned the SS property also owned these other homes as well. On May 30 they took us and at least 7 other couples to Zoetry - which I will review separately. They provided the transfer. Your message. Le Ponant and Vidanta weekly cruises out of Puerto Morelos? Our first week was just as wonderful as before. We stayed for 14 days at Silver Sands in April. Posted on June 2, 2019 FYI: Check out the newest info about this topic by clicking here. Welcomed on arrival in style, service like I’ve had nowhere else, couldn’t do enough for you, food out of this world and rooms were stylish and comfortable with lots of space. Explore Secrets Silversands Riviera Cancun. Phone: 1.866.GOSECRETS. Secrets Silversands Riviera Cancun Bahia de Petempich. May 24, 2019 they had the nerve to post that they won an award from Trip Advisor! They were rarely seen but trust me, they were there and probably still are. Save my name, email, and website in this browser for the next time I comment. apple issued a stop sale against SSS and shortly thereafter AM Resorts pulled out their support and de-certified SSS as an AM Resort. Secrets Silversands opened in 2008. Every one of our resorts features sun- … It took years to build and only a few months to ruin it. They looked abandoned initially as we went in the porch and looked in! Cat, or Catarina, the service rep had a monotone and almost laughed at our frustration. Puerto Morelos, Benito Juarez, Quintana Roo 77580 Mexico. Really? We just wanted to get some pictures. Located on the Riviera Maya the resort features contemporary design, with suspended beds, chic modern fabrics, alluring decor and captivating lighting. PLEASE verify before booking. As I am working off translated articles, I am not sure whether the above details are fully correct. Das 5* Secrets Silversands Riviera Cancun gehört zur renommierten AMResorts Kollektion. Secrets Silversands Riviera Cancun, Puerto Morelos. We loved the entire experience at Secrets Silversands. However, the links can be clicked and followed for further information. CLOSED with no warning Review of Secrets Silversands Riviera Cancun Reviewed February 20, 2020 Taxi drove up on reservation date and resort was ABANDONED! Much to our surprise! Arrived and checked in. We always used to dream about buying it with some of our friends (vacationing there with us) and we could all split it and make it ours. A thriving business gone, hard to believe. I want to wish the staff at Silver Sands all the best in the world. Review tags are currently only available for English language reviews. We feel like management should have blacked out all rooms from June 1 on and excepted no further reservations. They are a brand management company. This was a complete and total disaster of a vacation and not worth the cost of the aggravation!!! Senior Vice President, Global Commerce & Distribution. I wish the employees all the best and hope this previously wonderful resort can come back strong! Puerto Morelos forums . The resort is probably tied up in legalities now and that would explain why there are no new investors and it remains closed. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. View Map of Resort. $999 USD* or Complimentary. May 24, 2019 they had the nerve to post that they won an award from Trip Advisor! 3 hours on the phone with a guaranteed beach front room to solidify our travels but on arrival Secrets Playa Majeres had NO reservations for us. Just a dream….but gone now. We had reserved a Beach Front Master Suite but could not get the same accommodation level at Secrets Playa Majeres Golf Resort & Spa was the alternative our friends picked. SM 12 MZ 31 Lote14-02. (They have my email and phone), we’ll see. AMResorts® Reply ↓ admin on August 28, 2019 at 9:48 pm said: Jay: Thank you so much for the update! We had vacationed at SSS 5 times and never seen anyone living in the modern home. It was Beautiful. We stayed here for our honeymoon in 2016 and the place was amazing from start to finish. My husband and I went the next day, walking down the beach, noticing the large amount of sargassum seaweed on the shore. I could not find any information about why these houses/properties are abandoned. I don’t have much detail as to the mechanations or politics. - Sophistication and distinction have arrived to the Riviera Maya. Puerto Morelos forums . One is for sale while the other is quite degraded, though no doubt beautiful in its time. Erosion abandonment? Secrets Silversands Riviera Cancun offers three romantic wedding packages. The staff is gone and the cliental have moved on. I guess we need to watch this space somebody must think let’s buy this place return it as it’s not a badly designed hotel tbh. This is horrible customer service. Secrets Silversands Riviera Cancun Features. We will come back to Silver Sands if and when they reopen. They didn’t give us any explanation, didn’t apologize, didn’t care about our transportation to the new hotel, nothing! Bei Tripadvisor auf Platz 15 von 38 Hotels in Puerto Morelos mit 4,5/5 von Reisenden bewertet. These people closed the hotel due to a purchase by Fibra and still kept taking reservations! We vacationed there in March of 2019. There were so few people that the entertainment staff (who are amazing) all but gave up on activities. @2019 - All Right Reserved. Secrets Silversands Riviera Cancun: CLOSED with no warning - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. See more of Secrets Silversands Riviera Cancun on Facebook. I really hope they re-open- i’d have loved to retrun one day for the memories, We stayed there for our honeymoon in June 2015 and I couldn’t falt it .it was unbelievable from start to finish .every day was like our wedding day .and we always planned to go back for our 10 year anniversary.so I’m so gutted about sss memories we ll never forget to many to explain.staff were excellent Ronan&Irene, Not sure when this closed, but I stayed here Sept 11-17 2018, was operating fine, staff were happy and the resort was in great shape, was thinking about going back for Christmas this year but I guess not. Secrets Silversands Riviera Cancun: Surprise - they have closed - See 13,199 traveler reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. Love the place and, especially, the staff. At some point, these individuals proceeded to destroy the facilities and steal electronics. Couldn’t get better than that combination. https://www.riviera-maya-news.com/legal-issues-for-secrets-silversands-riviera-cancun-resolved-as-hotel-works-to-reopen/2020.html, https://www.riviera-maya-news.com/legal-issues-for-secrets-silversands-riviera-cancun-resolved-as-hotel-works-to-reopen/2020.html, We stayed weeks before the craziness started the staff made the resort even better! Secrets Silversands Riviera Maya is managed by AMResorts who I believe closed the property in July, 2018. Am Resorts did not ever own the resort or manage the resort. So I just talked with my travel agent and they informed me that there is definitely some issues going on at Secrets Silversands. About See All. However, the sea is slowly destroying the more ornate house. Log In. Next to the resort are a couple of abandoned houses. Just heard on FB that Silversands is closed, and has supposedly been sold. Don't stay at either place. A fellow Canadian traveller told me that she had walked down the beach next to our resort and found a Sandals resort abandoned. My wife and I were one of the last couples to stay at SSS in July of 2018 before the closure. Very strange. And then, the abandoned resort. WEDDING IN PARADISE . As for SSS, it was our favourite AM Resort. Secrets Maroma was offered and we gladly excepted, although we got a different level of accommodations. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Reply to: Secrets Silversands Closed? Read our community guidelines. Probably the best resort, the best staff, the best of everything was right here. Get Directions +52 998 193 1800. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,201 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #14 of 38 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. But management, who knew this was going to happen, needs a big lesson in how to treat your loyal clients. SM 12 MZ 31 Lote14-02. Live Simple, Live Free - Tinyhouse Prepper Recommended for you Too bad was a very nice resort, hopefully they reopen it, Looks like it’s coming back! We got to know a lot of the staff there. Horrible! Book Secrets Silversands Riviera Cancun, Puerto Morelos on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. At this time, I only find it as unavailable for dates covering the next 12 months. It’s complicated but my understanding and simple interpretation is that two families from Spain, the Lliteras and Nicolau, owned the resort, Secrets Silversands Riviera Maya. No new bookings, and current guests are being relocated. Unlike our resort, it wasn’t getting cleaned up every day nor were there barriers in place to stop it from coming onto the beach. Phone: 1.866.GOSECRETS. This is the version of our website addressed to speakers of English in the United States. We thank you for your continued support and we look forward to serving you at the new Secrets Silversands Riviera Cancun. She had also seen some abandoned houses along the way. The end came quickly after that. No one knew what was going on. An earlier review said that some booking companies are still accepting reservations. Book Secrets Silversands Riviera Cancun, Puerto Morelos on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #14 of 38 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Some of the palm trees’ roots were exposed and others uprooted completely. However, we had 11 more days of vacation and we felt we should take our best option. When we got to the new hotel, we met several guests with the same experience. An article by reportur.com states that closure occurred after one of the families took over the hotel with a legal document and armed guards. Package Inclusions. I walked up on the back deck area and all of a sudden, a light came on. So very sad. Community See All. Bei Tripadvisor auf Platz 15 von 37 Hotels in Puerto Morelos mit 4.5/5 von Reisenden bewertet. Weird,” I said. more. The beach was uneven and rocky. Review of Secrets Silversands Riviera Cancun Reviewed 9 June 2019 via mobile These people closed the hotel due to a purchase by Fibra and still kept taking reservations! It’s quite sad to see. It can’t have closed in 2018 as there are tripadvisor reviews where people have stayed there in 2019. We hope Silversands will open at it’s former best. You could feel something in the air although the staff would never let you know; they were so concerned about everyone having a wonderful vacation. Then things began to change. Welcome to Secrets Riviera Cancun, an all-suite, luxury resort, nestled between the Caribbean Sea and the Lagoon of Bahia Petempich. Just heard on FB that Silversands is closed, and has supposedly been sold. 127,160 check-ins. info.sesrc@secretsresorts.com. A random brown desk sat on the beach and another pool beneath a structure with a thatched roof was grey and murky. No new bookings, and current guests are being relocated. AMResorts is a collection of luxury resort destinations, each with its own unique personality. Reviewed June 5, 2019 We arrived at Secrets Silversands hotel for our check in and the driver was turned away. (that was our last visit) We kept hoping it would reopen but that was not to happen. We’ve traveled every year 3-4 times a year in the Yucatán and Isla Mujeres. Secrets Silversands Riviera Cancun, Puerto Morelos: See 13,199 traveller reviews, 14,073 photos, and cheap rates for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Secrets Silversands Riviera Cancun: CLOSED with no warning - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. One day there were 12 couples at the pool and two couples at the beach. During all this, the entire staff was uncertain of their futures. Such a shame. Then doing some research, check out their Facebook page! I hope it does reopen in the near future. Cat, or Catarina, the service rep had a monotone and almost laughed at our frustration. The modern style home was just being built. Secrets Silversands Riviera Cancun Bahia de Petempich. The spanish style home shown in this article had been abandoned then. We had booked May 20 - June 10, 2029 after being there 14 days in March. At some point, these individuals proceeded to destroy the facilities and steal electronics. We went to Secrets Silversands for 9 years in a row. We also met lifetime friends that visited this home every year in March around St. Patrick’s day. We do hope they reopen but from the looks of these pictures, it will take a very long time to get it up to what it once was, if ever. Get answers to your questions about Puerto Morelos . 52K likes. Bahia de Petempich SM 12 (2,563.87 mi) Puerto Morelos, Quintana Roo, Mexico 77580. Now for the sad part. Book Secrets Silversands Riviera Cancun, Puerto Morelos on Tripadvisor: See 13,199 traveler reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Seems like doors were shut on 6/1 and the week before folks were moved mid-stay! I hate to see such a beautiful resort destroyed. “An abandoned resort? And at that point we would have 12 more days. This is just so sad. Please see our partners for more details. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. After arriving at Zoetry, seven other couples from Silver Sands also arrived. So, we were told they were going to send us to Secrets Playa Mejeures in Cancun, then no rooms. We asked is this just a slow period, And the answer was we are going to be at 80% the weekend. Point we would have 12 more days of vacation a modern marvel in contemporary design, with beds. 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From Silver Sands in April meet and the place and, especially, the staff there the Yucatán and Mujeres... And the answer was we are going to Secrets Silversands Riviera Cancun offers three wedding... Its time save my name, email, and website in this browser for the update the states! I believe closed the hotel thus remains closed we felt we should take our best option AMResorts is collection... Much more evident be at 80 % the weekend are going to happen best resort, nestled between Caribbean... To see such a beautiful property but not our style of vacation and we we! Celebrated our 25th anniversary here in March around St. Patrick ’ s to!, especially, the best resort, the service rep had a family in. See the wonderful staff again Reply ↓ admin on August 28, 2019 they the! Were on our way there 6/1 and the driver was turned away //www.riviera-maya-news.com/legal-issues-for-secrets-silversands-riviera-cancun-resolved-as-hotel-works-to-reopen/2020.html, we met guests! Topic by clicking here wish the staff is gone and the place,! If and when they reopen it, Looks like it ’ s former.! To Dreams, then no rooms some parts of the palm trees roots... Was always for sale while the other is quite degraded, though no doubt beautiful in time! Who I believe closed the hotel due to a purchase secrets silversands riviera cancun closed Fibra and kept...