This information was slightly different from what we had been told by the person who sold us the warranty plan. Hi there ,A LG Refrigerator Model :LFXS28968S bottom freezer, freezer not cooling, Pushed test Button the second time , showing 22 on panel, replaced a overload protector , still the same code and problem, compressor sounds running Fine, condenser Coil feels a bit warm, could you please help to diagnose?

I have a kenmore elite I purchased in 2006 3 door. We put a thermometer in the fridge and freezer. LG customer service gave me the run around asking for original receipt, which submitted and promised to contact me with their decision to offer complimentary service. Our LG is 2 years old. I have a Lg refrigerator that stop working after having it for 8 years and was told it’s out of warranty and I have to pay to get it repaired! I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. The freezer section of our 5 year old LG french door refrigerator/freezer stopped working two weeks ago. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. I am still fighting for a replacement. Now it's July, 2018. They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! Attorneys will then review your submission to determine if you have a case. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. I have spent countless hours sitting on hold and getting jacked around by this company, believe me we will never by anything from LG again and will make it my mission to let everyone know about how they handle their customers. Since then it has been a down hill spiral with so many problems. First a recall, then the ice maker, now it produces no cold air at all. I have the same model as you and it also only lasted about 4 years. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. Not sure if I want to fix it just to have the same problems. My french door kenmore elite is 2 years old. The compressor went bad. I'm being told the compressor is on back order so it could be a while. If anything is ever rewarded to us, their customers, for their dishonesty in selling defective refrigerators, how would we know we will receive our portion of the settlement? Sears has not been response to my claims since this class action expired. is_redirect && ! I’m not looking to gain a financial reward. I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. Your email will only be used if a response is needed. Sort by: Grid View. Started using it in August 2016 when we moved in. Lg Refrigerator Recalls … The local guy told me that I should expect the new compressor to last 3-5 years. Its frustrating because the English of the people we spoke with is not very good. So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. 412. quit working in July 2019. For information on deleting the cookies, please consult your browser’s help function. Purchased a Kenmore Elite (LG) in 2014. I purchase a Kenmore elite refrigerator in 2016 3 yrs. Rented a small fridge ( 60.00 for 2 weeks). Freezer seems to work but no cooling in the top of refrigerator. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! Thanks I’ve used the refrigerator for a year. It's a scam.... they offer their repair service which will cost you $300 each time to repair... in my case it is every year thing and LG customer care is not willing to help in any way. When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". But, since you are here your LG fridge probably stopped working. LG designs with the life of your purchase in mind. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. I was never sent something about this issue ! LG is willing to fix it per our repair serviceman but Sears is unwilling to release the serial number so LG can authorize a work order number. Model #795-73139-410. LG nor Sears will act. He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. On 1/4/2015 we purchased a Kenmore Elite bottom freezer refrigerator. I've lost so much food since my purchase and have spent out so much money trying to keep this junk alive and working. Spent $629 for labor on repairs (compressor was under warranty). They told her it was unrepairable because the compresser was discontinued. I am in if there is a class action suit. Sold at: Sears stores nationwide sold the Kenmore brand exclusively and other major retailers nationwide sold the LG brand refrigerators from May 2004 through May 2005 for between $1,400 and $2,400. Any suggestions? My LG compressor just went out. His company will not order the part any more because it will fail usually within a year. REALLY. I purchased a Kenmore Elite refrigerator from Sears on July 2016 for $2300 (Model 795.74023.411). I would like to learn more about the situation and hopefully help you fix it. Now as of yesterday it appears that it has died altogether. This cannot be right! How to reset your LG fridge and run diagnostics with a test button on the PCB board. Sears tech just came out - I could literally copy and paste the response made by martin polland.

I have called Sears a number of times on both occasions and gotten no help and I have been hung up on. I started talking to the 800# customer service and nothing has happend yet. Make sure you have coolant. LG should have been compelled to turn over these and all of their other records relevant to the lawsuit to Plaintiff’s attorney! Got an LA LFX331945ST / 02 it’s not making ice anymore and have it for close to 5 years. We have photos of the thermometers and of all the defrosted food. Thank goodness it was contained within a metal box within the fridge. Compressor went out, now July, 2018. When I did, I was redirected to Sears. I called local repairmen but they said only Sears can fix it under warranty. Compressor is under warranty but I am told that the labor charge is going to be close to $300. Bought a different Two to three weeks for a new compressor and it may not work and I’m on the hook for it all as I didn’t buy an extended warranty on a brand new 3000 refrigerator. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. Upon arriving, he ran a few diagnostics and reset the circuit board. BEWARE. For more information on recalled products, visit www.recalls.gov.This website is a partnership among six federal agencies. replaced the compressor and $959 dollars later it started to cool down again. I have LG LMXS27626 failure as we write. My last refrigerator was almost 20 years old, but we replaced it because we needed a larger one. Our compressor on our two-year, two month old (at time of first repair) LG double door refrigerator has gone out three times since Christmas 2018 (yes — less than one month ago!.) Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. sort by I would have thought since LG has a class settlement against them they should have let everyone who owned one know to get a refund. I too purchased a kenmore elite model 795.740!! Is this covered under the recall? I thought that it would be smart to get a warranty through LG… was I wrong about that. I think we would be better off going somewhere els. I purchased a top of the line French Door refrigerator for my parents in December 2014. Yet my temp reading still said -3 / 33.... but hot as all get out. month/year purchased: 12/2014 Will cost upwards of $900 to be fixed not counting all the food that was lost and money being spent eating out all meals. I too have LG refrigerator bought Aug 2017 Model:LMXS27626S I have been without a fridge for 1 week now LG tech just did not care. The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. Here are the CPSC’s home and appliance recalls from 2017, along with a quick explanation of the problem, the number of units recalled, and what action you can take if you have one of these products. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. You will eventually get a Freon leak as the massive ice accumulation on the back will harm your coils. If your appliance has a past recall, you should follow the steps on the recall detail page to find out if you qualify for a repair or rebate. She hasn’t been able to use her nearly $3,000 LG refrigerator for the past three months. Sign up for our free newsletter. Click on a recall below to view the full recall details. MY HUSBAND IS TERMINAL!!!! How can I sign up for the class action suit? I was then advised to go to Schedular chat on Monday. In June of 2017 compressor stopped working. This recall involves the Haier models HA10TG31SB, HA10TG31SS, and HA10TG31SW with 10.1 cubic foot capacity manufactured from September 2014 through October 2016. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. Part #TCA35911908 I would really like to be part of any law suit against LG to try to recoup some of our money. 4 year old LG French door refrigerator compressor gone bad LG said they would cover parts but not labor 500-700 dollars for labor. Compressor went out in under 2 years. I agree and wonder the same thing. Our $3000 2015 LMXS3076S refrigerator has died and is not repairable. Guess how much a new compressor is? No longer under warranty. In December 2013, Miller ordered both parties to attend and Early Neutral Evaluation Conference in January, which began the settlement process. I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. Sears said “sorry, no warranty”. I live in Oklahoma so may or may not be eligible for a remedy. We purchased a Kenmore Elite (LG Mfrd) French Door, Freezer on the bottom refrigerator in April 2015, with a 3 year warranty. The first year of manufacturer warranty the refrigerator has one or two fixable problem. Of course it breaks the day after we filled it full of groceries. He told me that they have two weeks to fix my fridge or LG will issue a refund. The part arrived but I had to wait few days before it would be installed. The compressor of my refrigerator also went out. This quick guide will allow you to fix your refrigerator without repairmen. I have been having problem of the LG refrigerator after the first year and Home depot kept on sending technician to fix it. The motion for preliminary approval of the class action settlement was filed by plaintiff Jeannette Clark on Tuesday in a California federal court. So after we straighten out this lie, I was told that this technician is not good enough and now I have to pay again for LG technician to come to my house and verify that my compressor is not working. Im shocked because I paid alot for this fridge and it only lasted me two years. After 3 phone calls to Sears, over an hour of time & getting transferred continuously & speaking with at least 7 people, I’ve been told different things & now I’m told the parts won’t be covered even though my written warranty says 7 years on the compressor. Home depot sent a technician from Active appliance to diagnose the unit and he said the compressor is bad. This is a $2500+ refrigerator that make it exactly 6 years. Lost all of our food. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. One of the repairmen said it could not be fixed unless LG made changes to it. How Do You Find the Latest List of Refrigerator Recalls? Aug 31, 2016 has just failed to cool on July 9th, 2019. Ice makers quit also. model#: lsxs26326s/00 My Lmxc23746s french door bottom freezer is toast after 20 months. Mine is a Sears Elite made by LG. I’m very frustrated. I am guessing it will be $350 on labor based on Sears estimate. So I called LG technician to verify this information.